Frequently Asked Questions | HURSTBOURNE ESTATES

Hurstbourne Estates is a gated community offering spacious one-, two-, and three-bedroom apartment homes with upscale finishes, including granite countertops, high-end cabinetry, in-unit washer and dryer, spacious walk-in closets, and high-speed internet. Community amenities include a sparkling swimming pool, a resident clubhouse, a large fitness center, an on-site business center, and a dedicated dog park. Select homes also feature attached garages. As a smoke-free community in Louisville's East End, Hurstbourne Estates combines modern comfort with everyday convenience.

Yes, Hurstbourne Estates has an on-site fitness center.

Yes, Hurstbourne Estates is a pet-friendly community with a dedicated dog park!

Hurstbourne Estates offers spacious one-, two-, and three-bedroom apartment homes ranging from approximately 663 to 1,465 square feet, with select homes featuring attached garages.

Yes, Hurstbourne Estates is a gated community with parking available for residents, and select homes include attached garages.

Hurstbourne Estates is located at 10405 Watermark Pl, Louisville, KY 40223, in Louisville's East End. Learn more on our apartments in Louisville page.

Hurstbourne Estates is located near major Louisville employers including the University of Louisville, Norton Healthcare, UofL Health, Humana, GE Appliances, and YUM! Brands.

Hurstbourne Estates is approximately 25 minutes from Louisville Muhammad Ali International Airport.

Yes, Louisville's East End is a highly sought-after place to live, offering a blend of established suburban comfort and easy access to the city. The area features green space like E.P. "Tom" Sawyer State Park, well-regarded schools, and convenient access to shopping, dining, and major roadways. Its quiet, residential character paired with proximity to downtown Louisville makes it a popular choice for residents.

Yes, we conduct a third-party screening that looks at credit history, rental history, and criminal background. The screening does not have specific credit score criteria but does flag items such as recent evictions, bankruptcies, felonies, and monies owed to previous landlords.

Yes, we accept guarantors. Guarantors must also complete an application for residency, undergo screening, and meet our resident qualification criteria.

Security deposits are refundable contingent upon any damage to the apartment home beyond normal wear and tear. Please check your lease agreement for details about our security deposit requirements.

We do run special offers from time to time. Please check the homepage on our website, our Google posts, or contact our team to find out about any current specials.

Yes, we are a pet-friendly apartment community. We require all pets to be registered with our community, and certain pet fees may apply. Learn more on our pet policy page .

While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). We generally welcome any pets you'd find at your local pet store to join you in your home. Any animals that aren't cats or dogs need to stay in a cage or tank. Aquarium tanks over 50 gallons are prohibited, and non-domestic animals are not allowed. Note: Registered service and assistance animals are not subject to the same restrictions under our pet policies.

Yes, you can reach our team anytime to place a routine or emergency service request by calling our 24/7 service hotline. If you call outside of office hours, our on-call service associate will be on hand to address requests that qualify as an emergency.

If you experience excessive noise from a neighbor or outside our community quiet hours, please contact our community team so we can help address your concerns. If you ever feel like a neighbor's safety is at risk, please call 911.

You can make certain changes, like painting walls and hanging wall art, to reflect your personal style while still complementing the rest of your community and protecting your security deposit. Please check your lease agreement or ask our community team about specific decorating policies.

Our lease agreement gives the community team the right to enter a resident's apartment home at any time. However, we try to make residents aware of any scheduled inspections or any need to enter their home at least 24 hours in advance. In the case of an emergency, like a leak, management has the right to enter without advanced notice to prevent further damage to the apartment home or community.

Rent is due on the first of each month.

Visit our Residents' Portal to pay your rent & manage your account.

Yes, please check your lease agreement for more information about our late fee policies.

Yes, our early termination policy is defined in your lease agreement. However, there are some exceptions to this. Please contact our team for more information.

No, we do not permit short-term renting or subletting of any sort in our community. Homestay services such as Airbnb or VRBO are also prohibited.